Site QA Manager, Santo Domingo

As Site QA Manager for the Santo Domingo hub, you'll own Tier 2 Expert QA across the site's Spanish speech and text AI data programs — auditing sampled and flagged work, resolving edge cases, and feeding corrections back into the taxonomy and annotator guidance that keep delivered accuracy above 97%.

Key responsibilities

• Audit sampled and flagged annotation and speech-transcription batches against gold-set benchmarks
• Resolve escalated edge cases from Tier 1 annotators and peer reviewers
• Own taxonomy and guideline documentation updates for the Santo Domingo hub's active projects
• Run calibration sessions to keep inter-annotator agreement high across teams
• Report accuracy trends and risk areas to hub operations leadership and client delivery teams

What we look for

• 2+ years of QA, linguistic review, or annotation-quality leadership experience
• Native or professional Spanish and strong professional English
• Demonstrated ability to give structured, actionable feedback across teams
• Comfortable working with both speech/audio and text/image QA workflows
• Full-time onsite availability at the Santo Domingo hub

Nice to have

• Experience with speech/TTS QA specifically
• Prior people-management experience
• Exposure to RLHF or LLM-adjacent QA frameworks

Compensation and benefits

• Fixed monthly salary via local payroll
• Statutory Dominican employment benefits and paid leave
• Direct collaboration with Corpshore AI's global QA methodology team
• Career path toward Regional QA Director

Common questions