Client Delivery Coordinator, LatAm

As Client Delivery Coordinator for Corpshore AI's LatAm Spanish program, you'll be the day-to-day operational bridge between the Mexico City hub and client delivery leads, tracking milestones, coordinating handoffs across Mexico, Colombia and the Dominican Republic and keeping every SLA commitment visible before it's at risk.

Key responsibilities

• Track project milestones, batch handoffs and SLA status across LatAm Spanish annotation and speech programs
• Coordinate cross-hub work between Mexico City, Bogotá and Santo Domingo on shared client projects
• Prepare client-facing status reports and escalate delivery risk early to operations leadership
• Support onboarding of new LatAm Spanish projects into Jwuma workflows
• Liaise between QA, annotation teams and client-facing account managers

What we look for

• 2+ years in project coordination, client success or delivery operations
• Fluent Spanish and professional English for client-facing communication
• Strong organizational skills and comfort with reporting tools/dashboards
• Experience coordinating across multiple teams or sites
• Full-time onsite availability at the Mexico City hub

Nice to have

• Experience in BPO, AI/ML data services or outsourced operations
• Familiarity with project-management or workforce tools
• Exposure to multi-country delivery coordination

Compensation and benefits

• Fixed monthly salary via local payroll
• Statutory Mexican employment benefits and paid leave
• Cross-hub visibility across Corpshore AI's LatAm Spanish program
• Career track toward Regional Delivery Manager

Common questions