Manajer Operasi MENA

Sebagai Manajer Operasi MENA, Anda akan mengelola pusat Corpshore AI di Istanbul secara menyeluruh, termasuk staf, throughput, kepatuhan QA-cascade, dan pelaporan SLA klien, untuk program anotasi bahasa Turki dan Arab, RLHF, dan AI red-teaming yang melayani klien global MENA.

Tanggung jawab utama

• Own staffing, capacity planning and scheduling across the Istanbul hub's active AI data projects
• Report throughput, accuracy and SLA performance to client delivery leads and regional leadership
• Ensure the three-tier QA cascade runs to standard across every Turkish/Arabic project
• Manage local HR, vendor and facilities relationships for the Istanbul hub
• Support MENA-region expansion planning and new client onboarding

Apa yang kami cari

• 3+ years managing BPO, KPO or data-operations teams in a client-facing environment
• Fluent Turkish; Arabic and professional English strongly preferred
• Experience managing SLA-bound, multi-project delivery
• Strong stakeholder management and cross-functional leadership skills
• Full-time onsite presence at the Istanbul hub required

Bagus kalau ada

• Experience in AI/ML data services or MENA-region outsourcing
• Familiarity with AI safety/red-teaming program operations
• P&L or budget-ownership experience

Kompensasi dan tunjangan

• Competitive fixed salary plus performance bonus
• Full statutory Turkish employment benefits
• Regional growth track across Corpshore AI's MENA-facing footprint
• Direct reporting line into Corpshore AI's global operations leadership

Pertanyaan umum