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Questions people actually ask
Every answer here is also what JwumaBot replies with in the community rooms, so they cannot drift apart. If what you need is about your own account, a decision or a payment, write to support instead: those need a person.
Getting startedWhat Jwuma is, who it is for and what happens first.8 answersApplyingThe application, what we look at and what happens after you send it.9 answersIdentity and the camera checkProving you are a real person, and what to do when it will not work.18 answersYour account and signing inLinks, access, settings and the state your account is in.8 answersProjects and tasksFinding work, reserving it, doing it and sending it.20 answersReview, quality and standingHow work is checked, what raises your standing and what happens when work is rejected.8 answersEarnings and paymentsWhat you earn, how it is paid, and why a balance has not moved.17 answersThe community roomsWhich rooms you are in, how they work and what is expected.10 answersConduct, suspensions and appealsThe rules, what happens when they are broken and how to ask us to look again.10 answersYour countryWhat differs by country: payment methods, documents and availability.10 answersJwumaBotWhat the bot is, how to ask it something and what it will not do.8 answersGetting help from a personWhen to write to us, how, and what happens to a ticket.6 answers Cannot find it? Ask in your community rooms, where JwumaBot and other members can answer, or open a support ticket. Community · Support
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